More than 100 peer-reviewed journal articles by scholars and research teams from all over the world document the scientific knowledge about CQ. The following is a brief overview of the seminal findings across the studies on cultural intelligence.
CQ Key Research Question
What is the difference between individuals and organisations that are effective in today’s multicultural, globalised world and those that fail?
Going beyond existing notions of cultural sensitivity and awareness, CQ captures the capabilities of individuals and organisations that successfully and respectfully accomplish their objectives, whatever the cultural context.
Earley and Ang built on Sternberg and Detterman’s multiple loci framework on intelligence to argue that intelligence must go beyond mere cognitive abilities. Ang and Van Dyne developed an initial nomological network of predictors and outcomes of the four key CQ capabilities:
CQ Drive (Motivational CQ): the level of a person’s interest, persistence, and confidence to function in culturally diverse settings.
CQ Knowledge (Cognitive CQ): the level of a person’s understanding about how cultures are similar and how they are different.
CQ Strategy (Meta-cognitive CQ): the degree to which a person plans for, remains aware during, and checks after multicultural interactions.
CQ Action (Behavioural CQ): the extent of a person’s flexibility and appropriate use of a broad repertoire of behaviors and skills during multicultural encounters.