I’ve always been a fan of directly addressing the elephant in the room.[1] I don’t enjoy conflict but I loathe avoiding it even more. In this way, I’m terminally a New Yorker. Don’t dance around the issues. Shoot straight…
Read More--Guest post by Dr. Sandra Upton Today more than 2.5 million students are studying outside their home countries. Estimates predict a rise to 7 million international students by 2020. Students from Asia are entering the major academic systems of North…
Read MoreSome have said, “International travelers are like dogs in an art museum. They see everything and appreciate nothing.” But it doesn’t have to be that way, In fact, when approached with intentionality and reflection, traveling abroad is positively related to…
Read MoreThe other day I almost missed my flight. I threw my stuff in the overhead bin, took my place in my bulkhead seat, and sat still for the first time all day. I welcomed the break for the first couple…
Read MoreAugustine of Hippo said, “The world is a book and those who do not travel read only one page.” Now, a new study led by INSEAD professor William W. Maddux reveals that those who travel receive more job opportunities than…
Read More--Guest post by Julie Slagter with David Livermore If you have culturally diverse customers (and hopefully you do), consider adding the following to your customer service training manual: “Don’t treat customers the way you want to be treated”. This may…
Read More--Guest post by Philip Merry, Global Leadership Academy and CQ Certified Facilitator British wealth investor Anton Casey recently caused a firestorm when he posted a picture of his son on the MRT (local rail system) with the caption: "Daddy where is your…
Read MoreSometimes we spend so much time deliberating the ideal skills for cross-border negotiation and intercultural communication that we overlook one of the most important ones—small talk! What you say during a formal interview or meeting is important. But your overall…
Read MoreGuest post by Sunita Sehmi Don't just concentrate on what you have to say… #01 Be empathetic Whilst we all may ‘speak the same language’ in a multilingual context, we may not necessarily ‘speak the same way’ so put yourself in your…
Read MoreCultural intelligence doesn’t mean being a cultural chameleon. Sometimes when I attempt a Japanese bow, I notice my Japanese counterpart extending her arm to shake my hand. It's a bit like a middle-aged adult trying to act, dress, and talk…
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