[Excerpt from upcoming global issue in People & Strategy Journal] I recently sat down with Bill McLawhon, head of leadership development at Facebook and a seasoned executive coach….First a little context: Many of Facebook's nearly 5,300 staff are under the…
Read MoreThe vice chairman of one of the largest Fortune 100 companies in the world was recently speaking to a group of Asian executives in Singapore. The North American chair spent half his keynote telling the audience how much he…
Read More--Guest post by Anindita Banerjee, a Certified CQ Facilitator and head of cross-cultural training at Renaissance Strategic Consultants If you’re starting to work with a group in India, can you get by with a basic understanding of South Asians or do you need…
Read MoreI’m constantly observing the way individuals’ cultural intelligence (CQ) comes through in their verbal interactions. I don’t mean whether they’re knowledgeable about many different cultures. I’m talking about whether they actually adjust the way they speak in light of the…
Read MoreMy 15 year-old-daughter is preparing to travel to Thailand by herself next month. Emily has often heard me say that international travel is more likely to increase adolescents’ cultural intelligence (CQ) when they travel without their parents or friends. So…
Read MoreIt’s widely known that Amazon founder, Jeff Bezos, frequently leaves one open seat at the company’s most important meetings. It’s there to remind his fellow executives and managers of the most important person in the room—the customer. Forbes reports that…
Read MoreTalk to most anyone who has worked on getting a deal in China and they’ll tell you stories about people who insisted on getting them drunk. In a culture where relationships can make or break you in business, getting drunk…
Read MoreWe know what a culturally intelligent individual looks like. We have more than 15 years of research that answers that question. And we can predict someone’s global potential in light of their CQ scores. But what does a culturally intelligent organisation…
Read MoreGrowing numbers of Study Abroad students spend most of their free time on Facebook and Skype, communicating with friends and family back home. Business travelers often do the same thing. Evenings are spent catching up on email and communicating with…
Read More“Cultural intelligence” or CQ is showing up all over the place. I’m extremely grateful for a groundswell of interest in assessing and developing CQ. But CQ is not really the point of what we’re after at the Cultural Intelligence Center…
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