Admit it. You like some cultures more than others. • Headscarves—Yes or No? • Senior Citizens—Out of Touch or Insightful? • Southern Accent—Annoying or Charming? It might not be these differences. But we all have implicit assumptions about certain cultures.…
Read More--Guest post by Anindita Banerjee, a Certified CQ Facilitator and head of cross-cultural training at Renaissance Strategic Consultants If you’re starting to work with a group in India, can you get by with a basic understanding of South Asians or do you need…
Read MoreCultural diversity creates one of the best opportunities for innovation but it can also be one of the biggest roadblocks if it isn't handled with cultural intelligence. In many organisations, the Europeans and North Americans dominate meetings while the Asians…
Read MoreThere’s a growing suite of training, coaching, and books devoted to helping organisations understand Millennials—the term used to describe individuals who graduated from high school and entered the work force after the year 2000. Some of the characteristics often associated…
Read MoreThe $1.1 trillion buying power of Hispanic Americans hasn’t gone unnoticed by many companies. Bi-lingual staff, Hispanic focus groups, and niche marketing plans have become standard fare for many U.S. businesses that are trying to tap the Hispanic market. For…
Read MoreThis morning Emily, my fourteen year old daughter declared, “I hate shopping!” She’s excited about going to homecoming this weekend and she likes to dress up. But she has no interest in all the hassle involved in trying on different…
Read MoreYesterday I was traveling by car from Toronto to New York to visit my family. Driving across one of the bridges between the U.S. and Canada is something I’ve been doing my entire life. My parents moved to the U.S.…
Read MoreI often wince when I hear managers from outside the U.S. who are committed to the values of cultural intelligence frequently make reference to the “black man”, the “gal” at the office, or the “marketing guys”. (Of course I hear…
Read MoreYesterday I had the privilege of teaching a cultural intelligence workshop in Washington D.C. at the U.S. Department of Justice. It was invigorating to interact with some of our nation's finest leaders in thinking about how cultural intelligence needs to…
Read MoreThis morning’s Singapore Straits Times has an interesting article about an Asia-Europe Interfaith dialogue that just took place in Korea. My life has me moving back and forth between the religious world and the business context and I often grieve…
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