My MacBook Pro makes me happy. Really! I’m a happier man because I’m writing this article on my slick Mac. My I-Phone has the same effect on me. And even though I’m loathe to EVER wait in lines, I did…
Read MorePricewaterhouse Coopers just released their annual Global CEO survey. A few highlights from their findings: 1. Managing and developing a globally astute workforce is #1 on the 2011 agenda of the majority of CEO's surveyed. 2. Over half the CEO's…
Read MoreI’m amazed how often we default to seminars, conferences, and training as if they’re the panacea to all things cross-cultural. Our sales people are struggling with how to negotiate effectively in China: “Let’s hire someone to train them about China.”…
Read MoreThe other day, a friend said to me, “The economy is coming back but most businesses still aren’t going to invest in soft skills like cross-cultural training and coaching. There’s not much market for that.” Full disclosure: I lead an…
Read MoreThe winter weather across Europe is wreaking havoc on the plans of many holiday travelers this week. It’s a poignant reminder of how dependent we are upon air travel in today’s globalized world. It fact, it could easily be argued…
Read MoreI often meet people keen to go to India to teach them about business, leadership, and faith. But India has as many lessons to give as receive. Take for example, the long time commitment from Indian businesses to serve others…
Read MoreMost people involved in international work are faced with the dilemma of what to do when “extra payment” is expected. A police officer pulls you over and offers you the option of "paying in cash now". An immigration official suggests…
Read More90 percent of leading executives from 68 countries named cross-cultural leadership as a top management challenge. [1] They identify 5 reasons why CQ is essential: 1. To Understand Diverse Customers The proportion of revenue coming from overseas markets is…
Read MoreI applaud Google for saying “Enough” to censorship. I share their profound belief in making information and ideas accessible to people anywhere, everywhere; and especially to giving people voice whatever their lot in society. But I question the wisdom of…
Read MoreA couple months ago I spoke with a group of local business leaders about cultural intelligence (CQ)—a capability being tapped by many professionals to improve their effectiveness working across a variety of cultural contexts. It was an enjoyable afternoon with…
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