A White Guy’s Humble Advice to Black Professionals...
How can job candidates use CQ to help find employers who will leverage team diversity rather than use them to up their diversity counts?
Read MoreHow to Facilitate Productive CQ Conversations
Whether designing a diversity workshop or engaging in conversation, there’s a fine line between discussion that moves the conversation forward and those that simply make things worse.
Read MoreWeird, Rude, or Different?! Awkward Cross-Cultural Moments
What seems “rude” to you may actually be polite to someone else. Here are some insights on how to handle awkward cross-cultural encounters.
Read MoreDealing with a Different Sense of Urgency Across Cultures
One of the biggest frustrations when working across cultures is a different sense of urgency, follow-through, and deadlines. You can easily find books and websites that list which cultures are more likely to adhere to schedules versus those that…
Read MoreHow to respond to low CQ, racist comments, and Facebook rants
What should you do when you’re on the receiving end of low cultural intelligence (CQ)? Ideally, CQ is a two-way street where all parties seek to understand each other and use their diverse perspectives to come up with better solutions.…
Read More10 Questions to Consider When Negotiating Across Cultures
Imagine you’re negotiating a contract with a bank where your brother is a senior executive. To what degree should both of you be directly involved in the negotiation? This was the dilemma recently faced by a U.S. executive working in…
Read MoreCulturally Intelligent Leaders Know When it's "Cultural" ... and when it isn't.
You’re talking to someone from a different culture and he won’t look you in the eye. Is it cultural? Is it a personal quirk? Or is something else going on? How do you know? And what difference does…
Read MoreHigh CQ Prepares Youth to Compete with Robots for Jobs
In the race for global talent, employers and universities are looking for highly motivated young people who are self-aware, smart, and have an ability to influence and communicate across a myriad of differences. Are you ready? McKinsey Report, 2013…
Read MoreTeaching English with Cultural Intelligence
In most Western classrooms, students are rewarded for speaking up, asking questions, and participating in classroom discussions. In most Asian classrooms, students are taught to listen carefully, respect the teacher, and only speak when invited to do so. In the…
Read MoreRespect Is Not Enough
Most every time I speak on cultural intelligence, someone asks "Isn't this basically a matter of respect? If we would learn to respect each other as fellow human beings, most of our intercultural conflicts would go away." Yes and no.…
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