We moved to Grand Rapids 7 years ago to develop the Global Learning Center at GRTS and Cornerstone University. It’s been deeply rewarding in so many ways. I’ve had the benefit of a position that lets me have one foot…
Read MoreI often wince when I hear managers from outside the U.S. who are committed to the values of cultural intelligence frequently make reference to the “black man”, the “gal” at the office, or the “marketing guys”. (Of course I hear…
Read MoreAs an American who writes and consults on issues related to cultural intelligence, I’ll readily admit we Americans continue to earn the title “Ugly American” fair and square. Mind you, most American travelers I meet don’t intentionally try to come…
Read MoreI’m in Thailand this week. The other day, my American friend and I were boarding a plane here. My friend said, “Most Asians seem so polite and reserved until you see them boarding a bus or plane. They never defer…
Read MoreThe transition into the second decade of the century has futurists busily forecasting what’s next. Over the last couple weeks, I’ve read predictions that include everything from a one-world currency, a softer, gentler Simon Cowell, the eradication of poverty, and…
Read MoreI spent the last couple weeks in Australia. I taught cultural intelligence in a variety of business, university, and non-profit contexts. I often find it a bit ironic and intimidating to travel overseas to talk about cultural effectiveness as a…
Read MoreI’ve done my share of bartering throughout my years of globetrotting. Often it takes place when I’m trying to negotiate with an international client or affiliate. But just as often it’s wrangling over a taxi fare or persuading a hawker…
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