CQ: Your Superpower to Achieve Excellence

“We need leaders with CQ who can make connections with people who are not like them.”

–Shuvo Saha, Director of Google’s Digital Academy

“Livermore makes a strong, science-based case for why diversity and cultural intelligence matter more than you think. Rooted in research and amplified with powerful case studies and examples, this book is an essential read for those hoping to leverage an increasingly diverse workforce to drive innovation.”

—Daniel H. Pink, author of TO SELL IS HUMAN and DRIVE

Cultural intelligence (CQ) is a critical part of setting yourself apart in today’s globalized world of artificial intelligence, machine learning, and innovation. It’s the ability to relate and work effectively with people from different cultural backgrounds and it goes beyond existing notions of cultural sensitivity and awareness. With cultural intelligence, you’ll know how to strategically use cultural differences to come up with more innovative solutions.

In culturally diverse situations, CQ predicts…

• Personal Adjustment and Adaptability
• Judgment and Decision Making
• Negotiation Effectiveness
• Trust, Idea Sharing, and Innovation
• Leadership Effectiveness
• Profitability and Cost-Savings

Cultural Values Profile: The Cultural Values Profile measures an individual’s personal cultural value orientations and provides them a mapping of their preferences on 10 cultural values.

1. Individualism vs. Collectivism
2. Low vs. High Power Distance
3. Low vs. High Uncertainty Avoidance
4. Cooperative vs. Competitive
5. Short Term vs. Long Term
6. Direct vs. Indirect
7. Being vs. Doing
8. Universalism vs. Particularism
9. Non-Expressive vs. Expressive
10. Linear vs. Non-Linear

We believe that diverse perspectives plus CQ creates better solutions for all. We have the privilege of working with hundreds of companies, government agencies, non-profit organizations, and educational institutions across the globe. We strive to become a strategic partner in addressing the opportunities and challenges for working across cultures. The organizations we work with realize the benefits of being culturally intelligent.  These benefits include:

• Working effectively on a diverse team
• Leading effectively in a diverse environment
• Negotiating effectively across cultures
• Transforming organizational cultures
• Including and retaining staff and students from diverse backgrounds
• Relating or working with people from different cultural backgrounds in any context (hiring, study abroad experiences, cultural readiness, managing bias, etc.)

Who We Are

The Cultural Intelligence Center is an innovative, research-based consulting and training organization that draws upon empirical findings to help executives, companies, universities, and government organizations assess and improve cultural intelligence (CQ)—the ability to work effectively with people from different nationalities, ethnicities, age groups, and more. We provide you with innovative solutions that improve multicultural performance based on rigorous academic research.  Watch this short video to learn more.

what we do

We help develop innovative solutions that improve multicultural performance based on rigorous academic research. In culturally diverse situations, CQ helps to predict the following:

• Personal Adjustment and Adaptability
• Judgment and Decision Making
• Negotiation Effectiveness
• Trust, Idea Sharing, and Innovation
• Leadership Effectiveness
• Profitability and Cost-Savings

BENEFITS OF CQ include

With our help, organizations that implement CQ solutions typically benefit in many ways including:

• Success in culturally diverse markets
• Speed and efficiency when working across borders
• Effective short-term and long-term global assignments
• Becoming an employer of choice
• Profitability and cost savings
• Multicultural team effectiveness
• Global virtual team effectiveness