San Francisco

For the CQ Certification, you will be asked to take the CQ Multi-Rater Assessment.

The assessment is based on your personal evaluation of your intercultural capabilities as well as the perspective of 5 colleagues you select to complete the assessment on your behalf.

Step One:

Please click here or copy and paste the link below to begin taking the assessment:

https://cqcenter.com/en/enroll/f9a4697f-b8af-4d75-8bd8-38f0aea2ecd6

Step Two:

Contact five people who know you well and ask them if they will complete this for you. Ideally, you should ask observers who have been with you in multicultural situations – at home or abroad. Don’t be intimidated by this. You’re the only one who will see the results of the assessment. And you can assure your observers that their input will be aggregated with the responses of your four other observers so that you will never see anyone’s individual responses.

When we send you the instructions, you will be asked to enter the email addresses for 5 observers – people who have agreed to do this for you. It usually takes about 5-10 minutes for them to complete the observer survey, and it’s done fully online.

In the meantime, please, It’s important that you contact these individuals first because when you enter their email addresses in our system, they will automatically receive instructions and the link for completing the assessment.

Both you and your observers must complete the assessment by EOD October 17 in order for you to receive your full feedback report at the training session.

Pre-Reading

Please take some time to read through a report on cultural intelligence for HR professionals that was published by The Economist Unit and SHRM. The report reviews the research on CQ, compares several intercultural assessments, and provides practical ways to use CQ in learning and development programs. Please click here to read the report.

In addition, please click here to watch an introductory video with Dr. David Livermore on CQ.

For the Unconscious Bias Train-the-Trainer, you will be asked to take the Cultural Values Profile.

By taking the profile yourself, you’ll have a better understanding of your own cultural value orientations.

Please click here or copy and paste the link below to begin taking the assessment:

https://cqcenter.com/en/enroll/08b309df-8f56-4ff6-b58e-6886c46b1e6a

You must complete the Cultural Values Profile by October 17 in order to receive your printed feedback report at the training session.

Implicit Association Test

In addition to completing the Cultural Values Profile, we would like each Certification participant to take the Implicit Association Test (IAT), an online research-based tool to develop an individual’s awareness of implicit preferences and stereotypes. We will spend time discussing the tool and debriefing your results during the training in San Francisco.

Please click here to obtain access to the instructions for completing the IAT. Please read through this document carefully to complete the test prior to the training, and reference it should any questions or issues arise.

Why didn’t I receive a copy of my results?

You will receive a printed copy of your feedback report at the face-to-face training. Access to your completed report will not be granted prior to this time.

I forgot my password.

Please click here and click the “forgot password” link to reset it.

I took the assessment, but realized afterward that I accidentally answered opposite of what I meant to (i.e., completely agree instead of completely disagree). Is there a way I can go back and change my answers or retake the assessment?

You may reset your assessment responses at any time while taking the assessment, up until it has been submitted. If you make this realization after submitting your assessment, please email admin@culturalq.com.

How do I invite observers to complete the assessment on my behalf?

Please login to your participant profile in the portal, and click on the “Invite Observers” button on your dashboard, towards the bottom of the screen under the “Observers” heading. You may then copy/paste or simply type the email addresses of your observers in the invitation field, and then click on “Send Invitations”. Observers will be sent an assessment invite from our system to the email address entered for them. It will also be sent from cqaccount@culturalq.com.

CQ Multi-Rater Assessment – Observers  

My observer says they did not receive the automated email from the portal with instructions for taking the assessment.

First, please double check that your observer’s email address was entered correctly in the portal. If you need to change contact information, please do so by logging into your dashboard. If needed, you may also resend invitations to observers by clicking on the “resend invitation” link from your dashboard.

Second, please have your observer check their spam folder to ensure the invite was not accidentally filtered through there. The invite will be sent from cqaccount@culturalq.com.

Can I see how many of my observers have completed the assessment/can you tell me who has/has not completed the assessment?

By logging into your portal account, you can see the number of participants who have completed (i.e., “3 out of 5”) at any given time. However, due to our confidentiality policy, you are not able to see specific names of who has/has not completed.

Instead, you may resend observer invitations, or add additional observers to ensure maximum completion. Additionally, we will be monitoring observer completion and sending out reminders periodically to Certification participants as needed.

Can I enter more than 5 observers?

Yes, please feel free to enter as many observers as you’d like. 5 is ideal, but completion by only 3 observers is required to have observer feedback included in your feedback report.

If you need to add additional observers at a later time, you may do so from your dashboard.