- Format In-person (London)
- Duration 3 hours
- Price £50 + VAT
TUESday, 15 March 2022
Topic: Cultural Intelligence (CQ): An Essential Skill for NHS
The Cultural Intelligence Centre is delighted to welcome you to a very special event led by David Livermore, Co-Founder of the Cultural Intelligence Centre and one of the foremost experts on Cultural Intelligence (CQ), and Shahana Ramsden, Director of Vaccination Workforce and Vaccine Equalities Lead, and Co-chair of the Turning the Tide Board in the SE Region.
We know that UK health care professionals are serving an incredibly diverse population. However, the pandemic amplified health disparities and cultural differences surrounding protection, care, vaccines, and more. Dr Livermore will introduce you to cultural intelligence (CQ) – a scientifically based model for working collaboratively in diverse settings – and you will hear practical examples of how to use CQ in your everyday role including a presentation from Shahana about how her team are actively implementing CQ in the NHS.
Light refreshments will be provided.
David is a founder of the Cultural Intelligence Center and a visiting research fellow at Nanyang Technological University in Singapore. He consults with global organisations around the world, including the Harvard Business School, Google, Coca-Cola, the US Department of Defense, BMW, Qatar Airways, the United Nations, and dozens more. He has travelled to more than one hundred countries and is a frequent speaker at conferences. He also serves on several boards.
Shahana Ramsden has a 35-year career working in the public sector in health and social care and is currently employed as Director of Vaccination Workforce in the SE Region and Special Adviser on Vaccine Equalities. Shahana co-chairs the NHS England and NHS Improvement, South East Turning the Tide Transformation and Oversight Board which was established during the Covid-19 pandemic to accelerate the region’s response to addressing racial inequalities across workforces and communities.
Shahana has spent her life and career working tirelessly to ensure that the voices of under-represented groups are heard.
She led the Department of Health’s Delivering Race Equality in Mental Health programme as Deputy Director – where she ensured that the voices of BAME users of mental health users were built into the programme.
As Director of the Positively Diverse Programme with NHS Employers, Shahana worked with NHS organisations to reduce bullying and harassment and discrimination in the workforce.
As Head of Diversity and Inclusion for NHS England and NHS Improvement, Shahana worked with the NHSE/I board and senior leaders to ensure that equality and diversity became a top priority for the organisation.
Fees & Cancellation Policy
Event Fee: £50 + VAT
Event fee is non-refundable.