I spent the last couple weeks in Australia. I taught cultural intelligence in a variety of business, university, and non-profit contexts. I often find it a bit ironic and intimidating to travel overseas to talk about cultural effectiveness as a…
Read MoreA group of US study abroad students bought 100 mattresses for several families in a Delhi slum. Within 2 days, the mattresses were infested with lice and fleas and the rats found them irresistible. A conversation with a local could…
Read MoreI’ve done my share of bartering throughout my years of globetrotting. Often it takes place when I’m trying to negotiate with an international client or affiliate. But just as often it’s wrangling over a taxi fare or persuading a hawker…
Read MoreBiographies, memoirs and novels are one of the most powerful ways to enhance cultural intelligence. Even if the culture in the book is very different from one you encounter regularly, the very act of stepping into another world as we’re…
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